This is an excellent opportunity for 2 Systems Administrators to join an expanding company where you will be exposed to the latest technology, gain valuable skills and be provided with a supportive career orientated team environment. Is this you?
As the Systems Administrator you will be an all rounder with knowledge of Desktops, Servers, networks and be required to resolve Helpdesk tickets. You will be required to:
- IT Support relating to issues with systems and network infrastructure
- Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
- Support services for virtualization technologies: VMware, Citrix, and Microsoft
- Remote access solution support: VPN, Terminal Services, and Citrix
- Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
- Telephony support relating to technical issues and performing simple moves, adds and changes
- Work with telecommunications carriers for troubleshooting of voice and data circuits
- Administer hosted and cloud solutions for customers using technologies that meet their requirements
- Support disaster recovery solutions
- Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
- Implementation at the network level: WAN and LAN connectivity, routers, firewalls, and security
You must have strong:
- Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
- Diagnosis skills of technical issues
- Ability to multi-task and adapt to changes quickly
- Technical awareness: ability to match resources to technical issues appropriately
- Service awareness of all organization's key IT services for which support is being provided
- Understanding of support tools, techniques, and how technology is used to provide IT services
This is an awesome career move with a fantastic company with great career opportunities, the latest in technologies and supportive team environment. If you are looking to take the next step please call Hugh on 02 9250 8177 or email hcreighton@candle.com.au
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